Legal
Privacy Policy
We are committed to protecting your personal information and your right to privacy. Here's how we handle your data.
1. Introduction
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect personal information that you provide to us, including but not limited to:
- Name, email address, and contact information
- Payment and billing information
- Profile information and equipment listings
- Communication data through our chat feature
- Usage data and device information
3. How We Use Your Information
We use your personal information for purposes including:
- Providing and maintaining our services
- Processing transactions and rental agreements
- Communicating with you about our services
- Improving our website and user experience
- Ensuring the security and integrity of our platform
4. Sharing of Your Information
We may share your information with third parties in certain situations, such as:
- With your consent
- To comply with legal obligations
- With service providers who assist in our operations
- In connection with a business transaction (e.g., merger or acquisition)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us.
8. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at privacy@medelen.org.
Last updated: July 20, 2026